Question 1

When should I go to the ER or Urgent Care versus Convenient Care?

Accepted Answer

If you are experiencing life-threatening symptoms such as chest pain, difficulty breathing, severe bleeding, or signs of a stroke, you should go to the Emergency Room (ER). Urgent Care is suitable for non-life-threatening but pressing issues like minor fractures, flu symptoms, or sprains. Convenient Care is ideal for minor illnesses or injuries, like colds, ear infections, or mild rashes, when you need quick medical attention without a long wait.

Question 2

Is Convenient Care right for me?

Accepted Answer

Convenient Care is perfect for those seeking treatment for minor health concerns that do not require emergency care. If you have symptoms like sore throat, allergies, minor cuts, or general health concerns, Convenient Care provides fast, accessible, and affordable solutions.

Question 3

What conditions can Convenient Care treat?

Accepted Answer

What conditions can Convenient Care treat?
 • Cold and Flu Symptoms: Fever, Body Aches, Cough, Nasal Congestion
 • Sinus and Allergies Symptoms: Itchy Eyes, Nasal Congestion, Nasal Discharge,
Sinus Pressure and Pain, Cough
 • Conjunctivitis (Pink eye)
 • Ear Infections
 • Strep Throat
 • Simple Rashes
 • Diarrhea, Nausea, Vomiting
 • Sports Physicals

We also perform the following procedures: 
 • Strep Test
 • Flu Swabs
 • Urine dipsticks
 • Ear Flushing (Ear Wax Removal)
 • Routine Nail Debridement (Toenail Trimming, Care of Corns and Calluses)

Question 4

What should I bring to my Convenient Care visit?

Accepted Answer

Please bring a valid ID, insurance card (if applicable), and a list of your current medications. For faster service, you may also want to bring any relevant medical records.

If you are coming for a Sports Physical, please print and bring your sports physical form,  which can be found here.(https://www.ihsa.org/documents/sportsMedicine/2013-14/Pre-participation%20Examination%202013-14%20042413.pdf)

Question 5

How much does a visit to Convenient Care cost?

Accepted Answer

The cost varies depending on your insurance plan and the type of care required. However, Convenient Care is generally more affordable than ER or Urgent Care visits. Contact us for specific pricing details.

Question 6

What ages do you treat at Convenient Care?

Accepted Answer

We treat patients 13 years and older.

Question 7

Does The Wellness Spot Issue Referrals?

Accepted Answer

If a patient’s condition requires specialized care beyond the scope of convenient care referrals can be issued to the appropriate specialist. This referral process helps patients access, timely, and appropriate specialized medical care, effectively bridging the gap between primary care and specialized services

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